The following information provides the basis for the review and evaluation of the advice and sign posting services of the staff, employed by Derby Bosnia-Herzegovina Community Association.
The Derby Bosnia-Herzegovina Community Association will consider only "relevant complaints":
- the competence or fitness of a adviser who provide advice or services
- the competence or fitness of person working under the supervision of the adviser employed by Bosnia-Herzegovina Community Association
- alleged breaches of the rules of the relevant regulatory body
- overall performance off the employed staff
- overall satisfaction of the Bosnian "One Stop Shop" Centre
We would be very grateful if you would take a few minutes to complete this questionnaire to improve our service.