The principle of our Services

All our services are based on 4 basic principles:

  • Independence – we are independent and we will work for the best of our clients interest.
  • Equality– we don't judge our clients on any grounds. Our services are open and equal to everyone.
  • Confidentiality – we will pass none of your information without your consent to anyone outside.
  • Free – All services apart from immigration advice are free of charge for those on benefits or low income.

If you are from Former Yugoslavia, elderly or disabled and have a problem with mobility related to physical or mental problems , live in Derby, Nottingham or Leicester and if you need help and assistance with:

  • arrange an appointments with GP or hospitals
  • link with social services
  • need a "listening ear", explain or translate letters and bills
  • translate letter from school and nursery
  • explain about school governors, or assist with parents meetings
  • arrange support for home school liaison

All you have to do is call us on 01332294436 Monday to Friday (09:00–17:00) or on our 24 hr help line number:

Ferid: 07971057969

Ermina: 07969088395



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